Shipping Policy
We are pleased to offer free shipping on all orders within the USA. As every emblem is custom-made to order, please allow up to 2 weeks for production. Once your order is complete, it will be shipped promptly, and you will receive tracking information to follow your delivery.
Return & Exchange Policy
Because all of our products are custom-made to order, all sales are final. We do not accept returns, exchanges, or cancellations unless the item arrives damaged, defective, or incorrect due to our error.
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery. Items must be in their original condition and packaging to be eligible for a replacement.
Replacement Process
Once your return is received and inspected, we will notify you by email regarding the approval or rejection of your replacement request. If the issue is determined to be caused by our error and your request is approved, your item will be recreated and shipped to you at no additional cost.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error (such as receiving a damaged, defective, or incorrect item).
We strongly recommend using a trackable shipping service and purchasing shipping insurance, as we cannot be held responsible for items lost in transit without tracking.
Need help?
Contact us at superEmblems@gmail.com for questions related to refunds and returns.